At first it was interesting, like you were getting a peek behind the curtain into the super-secret inner sanctum of Apple retail. Being in a pseudo “customer service” role myself, I could easily relate to a lot of the frustrations that were being voiced. But more and more it’s simply turned into a bitch fest of seemingly continually drunk or high self-important Gen-Yers who are just now very reluctantly discovering—and refusing to accept—that in fact the world does not revolve around them.
You’re in retail, honey. You may work for one of the most profitable and forward-thinking companies in the world, but your job is still to deal with the public. If you don’t like it, do something else.
Because of this never ending parade of anon customer-bashing—not to mention the fact that the chances of me ever being called in for an actual interview are next to nil—only out of sheer desperation last week I submitted my own application to Apple. There was a time not all that long ago that I would’ve jumped at the opportunity to work for the company, but no longer. And it’s not because of the anons’ tales of customer stupidity and assumed privilege—hell, I’ve been dealing with the same sort of thing in the corporate world for the last fifteen years—but rather it’s the toxic attitude of some of the assholes wearing those blue shirts that has turned me off.
That being said, I’ll probably get a call from them on Monday to come in…
We all gripe about work. I get that. Lord knows I’ve done it myself often enough on this blog, but I worry that diving into Apple retail would be very much like an extremely short-lived contract job I took at a certain hospital downtown shortly after Ben and I moved to Denver. It took me less than an hour to realize the attitudes of the other technicians on the job were beyond toxic and made working there impossible. I left after lunch that first day and never returned.
