Insomnia and Some Reflections On Mom

Insomnia: just one of several unpleasant symptoms associated with the declining levels of a specific hormone in men of a certain age. Yeah, that hormone.

Being able to sleep in on the weekends is one of the things I miss most about not being 25 (or 35, for that matter) any more. These days I'm lucky if I can pull off anything over 8 hours on a good night.

And those times when insomnia strikes at 3:30 or 4 am, I often find my thoughts drifting back to the last few weeks of my mom's life. Prior to the fall that led to her eventual passing, she had told me on several occasions she had been ready to go.  She wasn't happy.  She had always been a very independent, active, self-sufficient woman, and the fact that Alzheimer's had robbed her of all that and forced her into assisted living with a set routine had no doubt made life unbearable.

Mom adored Dennis, my first partner. She was heartbroken when we split up, and after he passed from AIDS in the early 90s, she refused to remove his photo from her nightstand, always referring to him as her second son.

The same could not be said of my second partner, Bernie. They were at odds almost from the moment they met. I think that was because Bernie was as independent as she was, and  she knew our relationship would end in heartbreak. She didn't hate him, but she also didn't shed a tear when we eventually went our separate ways.

On the other hand, although she was outwardly pleasant toward him on her visits to San Francisco, Mom loathed Rory. Moms know; that's all I have to say regarding number three.

But with Ben it was different.  She loved him from the moment they met and I think that despite her diminished mental acuity at the time, she sensed that he was the man in whom she could finally entrust her son to happily live out his life.

And that is why I still find the timing of her fall—for lack of a better word—suspicious. It happened very shortly she and Ben met, and at the risk of making this all about me, I now believe that since she felt I was safe and she was ready to go, she set the wheels of her departure in motion—if perhaps only unconsciously.

The fall in assisted living (which led to an initially undiscovered fracture in one of the vertebrae in her spine—thank you very much Abrazo Fucking Healthcare—and forced her into a nursing home and a wheelchair) was only the first. I mean, how many times can you "accidentally" fall out of bed or from a parked wheelchair?

(My brother-in-law immediately suspected negligence on the part of the nursing home which may in fact have a ring of truth to it, but I think the repeated falls were far more likely her desperate attempt to get the hell out of this life.)

I feel no guilt about any of  the decisions my sister and I made during her final weeks on this earth, but I regret that she went through so much suffering—both physical and emotional—during that time. I also regret that I didn't spend more time with her during her final weeks—even if, for all intents after the final fall she wasn't really here any more.

And perhaps selfishly, I find myself missing her even more these days, not being able to pass on all my adventures and tribulations in Denver…

American Horror Story

Try as I might, when American Horror Story debuted, I just could not get into it. I saw the premier and maybe one or two additional episodes before abandoning it. Shows with as much graphic violence as this show possesses aren't my thing, and the storyline wasn't really engaging—or coherent—enough at the time for me to justify sitting through the blood splatter.

Several weeks later, out of curiosity and because I am a fan of Zachary Quinto, I returned to AHS and unexpectedly found myself completely caught up in the story. It's dark, twisted, and things are finally beginning to make some sense. (Although it seems that just when I think I've got it all figured out, the writers come out of left field and whup me up the side of the head as if so say, "Nope. Try again. That's not it at all.")

I now consider it an excellent reboot of a genre that had all but become a caricature of itself. Bravo, FX!

Saturday Dance Party: Sparks – Music That You Can Dance To

It's amazing how music has such strong memories attached to it. Whenever I hear this song I'm immediately transported back to a sunny Saturday morning in August 1986. Shortly after moving to San Francisco I'd found this record in the collection of the friends I'd initially been staying with. Loved it, so naturally I threw it on a cassette tape to play in the car. That particular morning I had gone out exploring and was driving down Lincoln Boulevard, sun roof open, wind in my hair (I had hair then), catching glimpses of the Pacific out the passenger side of the car. It was awesome. I had arrived in California and life was good.

Worst Customer Service EVER

I'm starting to understand why so many people say they hate their cell phone companies.

I've had Verizon service in one form or another for about two years, and except for having to jump through hoops to get my cell modem and iPhone put on a single account when I first got the iPhone, I really haven't had any problem with them.

That is, until this week.

When I lived in Phoenix, I got decent 3G coverage from my cell modem and was happy with it. Since moving to Denver, however, it's been next to useless. Since I'm locked into the contract on the modem for another six months and had to pay for it anyway, I sent it to my dad, hoping could get some use out of it (he was still on dial-up).

We started getting 4G mobile hotspots at work for several of our on-the-go users and I've been very impressed with the lil' buggers. 4G service in Denver is excellent, so I finally broke down and ordered one online from Verizon a week ago to replace the cell modem. The device was free with a new 2-year contract, so it was kind of a no-brainer.

I've had to activate enough of the things by now to know it's a very simple matter. That's why I knew I was in trouble when I called the activation number and was immediately transferred to customer support.

Apparently they'd sent out a SIM card with a number that couldn't be activated. The lame excuse I go from the rep was "Since we started selling the iPhone we've had a lot of bad numbers come across." Really. REALLY?

He said he would overnight a new SIM card and made me go through the motions of accepting a new agreement.  That should have been the first red flag.

Yesterday I went online to check my balance and discovered that I now had four lines.  Not only did I have the expected lines for my iPhone and my 3G modem, I had two additional lines, one for the SIM card that couldn't be activated as well as a fourth line for what I assumed was the new SIM that had yet to arrive.  (It turns out the rep lied or was flat out clueless. The card had been sent out two day Fedex, not overnight.)

The new SIM was waiting at home last night when I arrived.  Once again I called the number to activate, and once again was immediately transferred to customer service.

At that point, Ben took the phone from me and acted on my behalf, letting loose on the rep.  It's a good thing he did; I might've had a stroke if I had to deal with the amount of outright stupid on the other end of the line that he did.

Apparently the jerk I'd spoken to two nights earlier didn't know what the fuck he was doing.  What a surprise. In the land of Verizon, the SIM cards are (for whatever reason) tied to the devices they're shipped with and the idiot didn't know or didn't care.  He should've sent out a new hotspot and SIM, not just a SIM.  Idiot. Ben was told that in order to clear this up, and get the extra lines removed from my account everything would have to be mailed back.  Again, the rep didn't have a clue how to handle this other than to read from her script. We were getting nowhere.

At this point, I got on my cell and called the local Verizon store, asking them if they could sort out the mess.  They said it wouldn't be a problem and to bring everything in.

After dinner we drove to the mall and got everything fixed. I left with a activated, working MiFi, and only one additional line on my account (as it was supposed to be from the beginning).

Lessons learned: never ever order anything from Verizon online. GO INTO THE STORE. Secondly, don't ever bother with their phone support. It SUCKS.

Cassandra

If you watch nothing else this week, watch this.

And in case you don't get the reference to Cassandra, you need to do some reading.

Thursday Dance Party: Cerrone – Supernature

Another one that would always bring Kent and I to the dance floor.

Since this song first came out in 1978, there have been countless remixes by countless DJs. A couple years ago Cerrone himself created an entire 70+ minute symphonic suite based on the original tune that is simply put, orgasmic. Here's a tease:

You can get it through iTunes here, or from Amazon here.

Of course the more enterprising among you will also undoubtedly be able to find the whole album for free online. Not that I'd ever advocate doing such a thing. 😉

Quote of the Day

"The radical religionists have confused 'freedom of religion' with the notion that means they can force everybody else to comply with their own religious tenets and rules.

The Christianists don't just want prayer in schools. They want teachers to lead the kids only in prayers to Jesus the Lord God and Savior and his angry vengeful sky-daddy.

They don't just want their Christmas crèches and Ten Commandments plaques in public spaces. They want those to be the only things allowed.

They don't just want their particular definitions of what is and is not a valid government-recognized marriage or child adoption to be codified into law. They want all other faiths' definitions—including non-religious secularism—to be outlawed.

Once again, it's projection. What they accuse others of advocating—special rights and all that twaddle—is what they themselves want. In short, to make everybodyincluding those who do not belong to, adhere to, or believe in their religion to have to follow their rules anyway."Becca Morn, commenting on this post at AMERICAblog.

BRA-VO!

 

Tuesday Dance Party: Jeff Wayne – The Eve of War (Ben Liebrand Remix)

I have no idea how this never registered on my radar back in the day. I only first heard it on a mix tape a friend gave me in the mid 90s. This Liebrand remix sent me in search of the original source material and once I found it, I immediately fell in love with the entire War of the Worlds album. Having been a big fan of "symphonic rock" in the late 70s, this fell nicely in line with the likes of Rick Wakeman, Yes, and many others:

12 for 12

Or is it 12 on 12? 12 of 12? Whatever. Let's just call it the Untitled Chad Darnell Project.


Another Day Begins


Twigs


Chiclets


"How Bleak Was My Puberty" – Agnes Gooch


At the End of 4 Miles of St00pid


Fire in the Sky


Already Sick of the Shit


Sparkly Vampires Live Here


Lucky Recipient of one of the Verizon SIM Cards That Can't Be Activated. Awaiting Replacement. FAIL.


Spot, My Faithful Companion for the Last 25 Years


Be Gone Before Someone Drops a House On You Too!


Why They're Called Action Figures

I'm Still Amazed

…at being recognized at work for simply doing my job.

This tells me two things: people like how I do my job, and that I've obviously replaced some real losers.

Last Thursday one of the claims processors was having an issue that was obvious from the get-go that it was not going to be a quick fix. She had an older machine that was loaded with one of my predecessor's images, so based on previous experience trying to troubleshoot one of those messes, I told her that instead of wasting time trying to find the underlaying cause of her problem on her current machine it would be easier for everyone involved if I just swapped it out with a clean build. She was fine with that, so I told her it would be about half an hour and I'd return with the replacement.

"I'm not going to lose anything, am I?"

"No," I said.  "I'm not [insert name of previous tech]."

Immediately her face lit up and she said, "Oh, thank GOD."

(This is not the first time I've heard that.)

I got her existing machine back up and running well enough that she could perform her basic job functions and then went back to my desk and fired up one of my already-imaged spares, created her profile, and then transferred all her data and settings behind the scenes.  There were a few minor glitches after I delivered the new box, but I got them sorted.  She was missing a couple personal mail folders that hadn't been stored in the normal locations, some font-specific settings that needed to be recreated in Procomm (yes, we're still using Procomm), and some shared mailboxes had to be reconnected, but she was patient with me while I made things right, and I was more than happy to help her get everything back up and running to her satisfaction.

Hey, it's my job, right? I just try to give these folks the kind of service I would want to receive from I.T. if I was in their shoes—and not simply because I would like to get hired on at the place. Apparently that kind of attitude is uncommon in my field.

Anyhow,  on Friday I received an email from that particular user.  It was copied to her boss, my boss, the head of HR and the COO:

My name is: [user's name]

I would like to recognize: Alexander for the following: Teamwork and Promoting a Positive Workplace

Alexander displayed this in the following manner:

I needed a new computer and Alexander was so nice and patient with me in getting everything set up just how I had it on my old computer. He wanted to make sure I was happy and settled and was also very gracious and helpful with all my questions!

This isn't the first time I've received praise from the people I support. I routinely received accolades at my last job for what I viewed as simply doing my job, and have received several emails at my current position from upper management over the past couple months telling me what a great job I'm doing and how everyone in the company is delighted with my dedication, but this was different.  This was also a nomination for very public internal recognition and award program.

About a half hour after I received the email, I got a call from my boss and the head of HR to tell me that the opening for my permanent position was (finally) going to be posted this coming Monday. That was great news!

Yeah, I'll have to go through the motions and formally apply, but that's only because rules preclude them from just hiring me outright; something I find odd, considering getting hired on directly without the company first posting the position is exactly how it's worked at every other job where I've transitioned from a contract worker to permanent employee. Whatever. It's still good. Benefits start immediately (no waiting period) so I'll be permanently employed and have health insurance again by January 1st.

Quirks

Having a background in architecture and being more than just a little anal-retentive, I tend to notice things in buildings that others might miss, often prompting a well-deserved, "WTF?"

Our apartment—and the complex of which it is a part—is undeniably full of these…quirks.

Admittedly some of these oddities might be regional, sort of like coin-op car washes in Denver not having a place to actually dry your car after you've washed it. But others are more like "Was the architect on crack?"

Don't get me wrong: I really do like our apartment, but the longer we live here, the more convinced I am that (a) the place was designed by someone fresh out of architectural school, (b) one company built the apartments and a different company built the parking structure, and (c) there was either damn little communication between those two companies, or precious little attention was actually paid to the blueprints during construction.

While our community ostensibly looks like a single structure from the outside, it's actually an amalgamation of six different buildings linked by enclosed catwalks that surround an open-air pool area and  free-standing garage. I realized this multi-building reality one day while trying to figure out the bizarre apartment numbering scheme that on the surface made absolutely no sense.  However, when viewed from an architectural drawing perspective, the numbering did actually make some sense (first number is building, second number is floor, and third/fourth is apartment).

In any case, this "logic" doesn't translate into the real world because the building numbers themselves aren't posted anywhere on the property and there's no directional signage whatsoever. Once inside the property, it feels like one big building, so it's no wonder delivery people are always getting lost. (I submitted a suggestion to the property manager that some signage be installed in the hallways, but considering the place has been around for five plus years already and this has probably been suggested before, I doubt anything will come of it.)

What I don't understand even more than the numbering system is why the supposedly straight-line common hallways have all sorts of weird jogs in them, sometimes of only a few inches.  Some of this can be attributed to structural support columns, but in other cases it looks like someone was asleep at the wheel and realized that things weren't lining up during construction and had to make some last minute design changes.

This propensity for things not lining up is no more apparent than in the parking garage itself. At the top of every ramp, there's a height difference of about three inches where the ramp meets the level area. It's like the beam that spans the width of the ramp from shear wall to outside column was either poured too high or floors on either side were poured too low.  They've gone back and smoothed out the edges with cement, and in all fairness these might be nothing more than really poorly-designed intentional speed bumps, but if they are, they suck.


The north side of the property is about five feet lower than the south.  In order to keep the first floor at "ground level" across the full length of the property, stairs had to be put in the hall somewhere. That's understandable. But wouldn't common sense dictate that you might want the stairs in the apartment building to line up with the stairs in the parking garage?

Ha! Remember, this is Denver, where apparently you aren't supposed to dry your cars after washing them.

Instead of placing the stairs where the higher part of the apartment building floor would line up with the higher part of the parking structure so you could walk directly from the upper part of the garage to the upper part of the apartments, they placed them fifty—that's FIVE ZERO—feet apart, forcing you to first go down a flight of stairs in the garage, and then back up the same distance in the apartment building to get to the same level.  But even that doesn't line up properly, because once you enter the vestibule linking the garage and apartments, there's a ridiculous 6-inch step that shouldn't even be there if everything was designed and built properly. And this is present on every damned floor in the building!

And while we're on the subject of the garage, I have to ask why the entrance to the garage was not put on the main street the complex abuts (that's plowed during snowstorms) instead of on a side street that's never plowed and turns into a solid sheet of ice.

These little WTFs continue inside our apartment. There's the closet in the hallway that's only 6-inches deep (in spite of the flimsy plastic-coated wire shelving that's everywhere in this place, we tend to think of it as a very large medicine cabinet because—surprise, surprise—there isn't one in the bathroom). While at first glance it would appear we had a lot more storage in the kitchen than we had at our place in Phoenix, that's not the case. For some reason (known only to the architect and his god) the shelves on all the lower cabinets are only half the depth of the cabinets. Seriously?

And then there's the electrical stuff.  The bathroom light and fan are on the same circuit. It wouldn't be an issue if the fan didn't sound like a jet taking off.  Yeah, I understand why forcing ventilation to come on whenever the light is turned on will cut down on moisture buildup and mold growth, but I'd still rather have an option to turn it off.  (I'm actually thinking this may be a difference in the electrical code between Arizona and Colorado, so I'm not going to bitch about this too much.)

There's a six-foot long hall that connects the bedroom, bath, and living room/kitchen area that has a ceiling mounted light wired to a 3-way switch on either end of the hall. A 3-way switch for an 6-foot hall. Really? I can literally stretch out my arms (not even all the way) and touch both switches simultaneously. The kitchen however, which could really do with a 3-way switch (one by the entry and one on the other side of the room that connects to the living area) doesn't have one.

I haven't yet figured out exactly what type of heat we have in the apartment and I keep forgetting to ask the leasing agent.  I don't think it's electric because there hasn't been a huge increase in our electric bill since it's gotten cold, whereas our gas bill has been steadily climbing.  But is it direct gas heat or something else?  After taking a good long look in the utility closet, I'm wondering now if it might be some kind of hot water system. While I'm not aware of any heating system that would utilize a domestic water heater as a heat source (I have been out of the architectural business for quite some time), there are a lot of extra pipes coming and going from that tank that I've never seen before.

The general build quality of the place is what you'd expect for an apartment built in 2005. Not horrible, but then again, not great. (Blame Mike Holmes for my critical eye.) With the exception of the walk-in closet in the bedroom (which you can hang meat in if the door's closed and there's no air circulation) the walls are well insulated and we have double-paned windows. The carpet however, is cheap. It should've been replaced before we moved in, but I guess the management figured they could stretch one more lease out of it before having to spend another $500. Thankfully it's only in the living/dining area and bedroom. We're going to cover the filthy mess in the living room with a nice rug as soon as funds allow.

The plus side to all this is that the place is starting to finally feel like home. Despite my commute (I'm simply starting to refer to Colorado Boulevard between the I-25 interchange and our apartment—not bad in the morning but horrific in the afternoon—as "four miles of st00pid"), Ben and I both like the location.  Starbucks, Einstein's, and Heidi's Deli are within a block, there's a Conoco (yeah, yeah, I know, but there are very few options in Denver) station on the corner, Cherry Creek Mall is about ten minutes away, there's an excellent Chinese Delivery nearby and some exciting plans are in place to raze the abandoned University of Colorado medical center campus across the street from us and turn it into an urban shopping/dining district over the next couple years. So yeah, in spite of the quirks we're starting to really like it here.