I picked up this beauty a couple months ago, and despite it working without issue at first, it soon started skipping or hanging during playback. I knew this was most likely a simple clean-n-lube, but considering my demonstrated lack of technical expertise, I thought it best to leave that task in the hands of an expert. To that end I sent it off to Shawn in Pennsylvania. I knew from past experience he’d get it back in top shape, and sure enough he did. (Turns out it wasn’t just a clean-n-lube as I’d suspected. He needed to replace the laser; thankfully he had spares on hand and it fixed the problem completely.)