Working from home is hard.
People have this fantasy that you lazily roll up to your computer with coffee in hand, wearing your pajamas and robe (people wear pajamas?), and it's just clickity-click-slippered-feet-on-your-desk and before you know it the day has passed and it's time for you to log out.
I still get up at the same time I always do. I still shower, shave, and dress like I'm actually going into the office. I put my shoes on. At about the time I'd normally leave the house to head downtown, I get in my car and drive over to Starbucks to pick up my morning coffee. Then, instead of heading downtown, I turn around and go back home. I log into my computer, remotely connect to my machine back at the office, and join the group peer chat that's already been going on for an hour (we're all maintaining our normal schedules). At that point the flood gates open and the tickets start pouring in.
I have done more work over the past three days than I do in a typical week. It's a little more difficult because I'm not physically there to troubleshoot issues, but so far that hasn't been insurmountable. (We have one guy—someone who still maintains COVID-19 is all a hoax—he read it on Facebook!—on the ground who is handling the stuff that requires a physical presence.)
The biggest issue right now—and the one that absolutely galls me no end—is the sheer number of people who discover they're going to be working from home and don't. have. a. clue. Today, in a continuation of yesterday's theme, was last minute VPN requests. And then there are the, "Do you guys have an extra laptop I can borrow?"
No Karen, all our spares were loaned out last week. "But, but, but…"
Sucks to be you, beyotch.
This (emailing them directions) is how you set it up VPN on your home PC. And this is how you start up Remote Desktop to connect to your machine at work. I had one user yesterday who I swore had Rip-Van-Winkled in from 1992 because he couldn't comprehend any of what I was telling him.
Yesterday I was so wrung out, after I logged out for the day I went to lay down and take a short nap and I ended up sleeping for four hours.
Today isn't quite as bad, but I'm ready for this week to be over. At this point, however, with all the news about the country facing an unprecedented eventual 20% unemployment rate and poverty the likes of which the United States hasn't seen in a century in the forecast, I'm thankful that Ben and I both have jobs that seem to be—at least at the moment—fairly secure.