Because while we wait for the final vote count to come in, I got nothin'…
Okay, I'm sure you're wondering what am I doing in an Apple Store in the middle of a pandemic when the number of infected individuals is slowly creeping up again?
As I wrote about last week (gawd, was it only last week?!), I received my Apple Watch.
I ordered it with a size 10 solo loop band, after revising it from a size 9 while waiting for the order to be processed. (Apple's measuring tool is not particularly accurate, despite what they claim.)
The 10 is snug. Perhaps a bit too snug. After a few days it was starting to itch, and soon I was breaking out.
It was either too tight or the silicone material itself was the issue. Since I had the option of first exchanging it for a different size, I thought I could just walk into an Apple Store and do this.
I was already in the neighborhood, so I thought I'd just drop in to the Apple Store at Arrowhead mall.
But no. There was that whole pandemic thing going on.
And there were appointments available until the next day.
Reluctantly I headed home, and once there tried calling Apple Support to see if they could just send a new size out. (You know, place a hold on a credit card and only charge it if the replacement doesn't get shipped back.) But this being Apple, well… you know how that went.
After a half hour on the phone and ultimately being told I needed to call Sales and not Support, I was less than thrilled at this "new" pandemic-era Apple.
So I called Sales. Twice. (Because at this point I wasn't trusting anything I was being told.) "You'll have to make an appointment to meet with an associate in store."
So I went online and booked an appointment for the following evening at the regular store we go to, Scottsdale Quarter.
TLDR, I walked out of the store with the same band I walked in with. The size 11 band was too loose, and was forcing me to unlock the watch constantly. While more comfortable, it made the health-tracking aspects (the reason I bought the watch to begin with) unusable.
While there I tried on the sport loop and it worked for me. No metal clasp, and fit nicely with my aesthetic (although I still preferred the solid navy of the solo loop). BUT—because there's always a but—they didn't have my first—or even second—color choice in stock.
So we left.
Strangely, my first choice color combo was available to order, so while I would've preferred just to do an even exchange, I knew damn well I wouldn't be able to go even a few more days since I was breaking out. So I bit the bullet, and ordered it. It delivered the next day.
My skin is no longer breaking out, so it was definitely worth the expense. And it's so comfortable sometimes I don't even realize I'm wearing it.
I've had some of the same issues with breaking out under the watch. I have found that being careful not to trap a lot of water under the band helps (so being careful when washing hands, and/or drying the band and the skin underneath). I use the sports band, and had to find the happy medium between too tight (skin irritation) and too loose (constantly having to unlock it). But on the whole I've been very happy with the devices; I think you'll like it.