Be Careful What You Ask For

Because you may get it…

In addition to the other project I'm involved in at work, and because I'm 95% of the way to solving their issues, I have now been tasked with upgrading our video department's Macs to High Sierra and getting them to play nice on our Windows domain. Apparently I am the only person in this entire organization who has any real knowledge of MacOS. The level of apathy—if not outright disgust—I have received from the Enterprise Networking and Infrastructure Protection departments is astounding. I don't care if you personally don't like Macs or that they're "too much trouble." We've been directed to add them to our network by people way above your pay grade so fucking get over yourselves and assist me! (I have the complete backing of my supervisor, my supervisor's supervisor, and his supervisor—who is in charge of those assholes as well—so don't be giving me any crap or I will cut a bitch by proxy!)

Since before I worked at DISH and was there only tangentially exposed to Macs in the Enterprise, I had fantasized about working for a shop that was all or mostly Apple—if for no other reason I was suffering profound burnout with Windows and it would be a great opportunity to do something different. Never mind it would look great on a resume.

It's been a struggle getting these machines to behave, and it has definitely been a learning experience, but not an unpleasant one. One important fact I learned was that most problems can simply be solved by upgrading the OS. These Mac Pros were on an early iteration of Sierra and network drive aliases were constantly disappearing and refusing to reconnect after rebooting. I upgraded to the latest version of High Sierra after binding them to our domain and the problem completely disappeared.

I'm certainly no expert at any of this, but at least I know the right questions to ask and know how to use the Google.

There are a lot of things that automatically work and you take for granted in the Windows world, but when you throw Apple into the mix it seems everything has to be specifically spelled out. It's not that difficult; it's just a lot of moving parts to keep track of, especially when you have multiple users logging into the same machine.

It's still not completely sorted out, but I'm almost to the point where I can cut one of the machines loose for testing and let the users tell me what breaks.

(But yeah, I'd still like to work in a Mac shop…)

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