WARNING: This is gonna be a long one. You might just wanna skip over and head to the next nekkid man.
It started out simply enough. I wanted to throw together a document at work that explains the new way one of our home-brew applications works. It's something I regularly do and add to our department OneNote binder.
I made an initial screenshot and was surprised that I wasn't offered the option of opening it in Paint 3D as was usually the case. I went to open the application directly and it wasn't there. I had just used it a few days ago, but now it was gone. Completely.
How the fuck does that happen?
Suspecting that someone in Main ITS had been fucking around with something, I checked with a colleague to see if he had it on his workstation. He reported that no, it was gone from his as well.
Okay, I thought. No big deal. I'll just go out to the Microsoft Store and download it again.
What. The. Fuck?
Now I knew that Main ITS had locked down the store tighter than a virgin asshole, forcing us to use our corporate ID to access the store and then only offering a small smattering of apps to download, but I'd never run into it being blocked completely.
Maybe it was something with my ID? I logged out of the machine and logged back in with my administrative ID. Same issue. The same ID I use to set up new machines and update the pre-installed Store apps that ITS put on the image.
I logged into a desktop machine I use for purely administrative tasks and saw that Paint 3D was missing there as well. I attempted to reach the store on that machine and it got me right in. This was getting really weird.
I immediately suspected this was related to the fact that I had Windows 11 on my laptop and my admin desktop was still on Windows 10.
I went ahead and submitted a ticket about the missing application and the fact that the store was blocked on my laptop—knowing full well the Help Desk would just turn around and throw them back in our queue. To their credit, they only threw the "store blocked" ticket back at us. I got a call from a guy asking about the Paint 3D and he told me he could make it available in SCCM/Software Center for a direct download.
Sure enough, about ten minutes later I checked and it was available to download.
And the download failed. Repeatedly. I even rebooted to make sure.
I believe it was failing because it was trying to open the Microsoft Store, and since I couldn't get there to begin with it wouldn't install.
My next thought was that something in my profile on the machine was causing all these issues; some obscure bit flipped the wrong way. Recreating my profile from scratch would solve the issue surely.
Don't call me Shirley.
I logged back into the machine with my admin profile, renamed my regular user profile folder with a .bak extension, and cleared out the reference to that profile in the registry (exporting it to a .reg file first…just in case I needed it later.)
Logged out, logged in with my regular user credentials and waited while the machine churned away creating the profile. It churned and it churned, and after about 5 minutes I left to use the bathroom. When I got back ten minutes later it had logged in. But the task bar at the bottom of the screen was completely blank. No start button, no application icons, no clock…nothing.
I rebooted and logged back in. Same thing happened.
I went through the entire process one more time. Same result. Searching the internet for "empty task bar windows 11" brought up several solutions, none of which worked in my particular case.
It was time go go nuclear.
Due to the amount of additional applications and customization I'd done to my laptop, the last thing I wanted to do was wipe the entire thing and start fresh. The hardware was also going on five years old, so it was beyond time for me to replace it with something newer and the only thing which had prevented me from doing so for the last several months was the amount of work needed to put everything back the way it was. But now I was forced.
It was already late in the afternoon, but I manager to get a much newer laptop imaged almost precisely at quitting time. I thought I'd join it to the domain, load the half dozen default applications that are not part of the base image, get my standard account logged in and VPN set up and leave the rest (that I could do remotely) for the next day, which was a scheduled WFH day.
It wouldn't let me join the domain. My admin account was now locked out because of too many failed login attempts.
WHAT. THE. FUCK.
I called the Help Desk to have the account unlocked (because my colleagues had all left for the day) and was informed that "We can't unlock admin accounts. I'll open a ticket for Security & Identity Management."
I told him not to bother. I was just going to go home and let it reset itself overnight. I realized any thought of working from home the next day had been destroyed as I could not remotely do any of the remaining tasks necessary to get a functioning laptop.
I texted my boss and let him know what had happened and that I'd be coming into the office tomorrow (today)…but just long enough to get my laptop functioning again and then would finish out the day at home. He was fine with that.
As I texted Ben as I left work, "I have never had a more emotionally frustrating day at work than I had today."
Fortunately, by noon today I got everything up and restored on the new laptop and was back home shortly after lunch.
I also did not update this machine to Windows 11—nor do I plan to.
2025 cannot come quickly enough.